There are a number of customizations relating to pets you can make to the customer portal. To access these customizations go to Settings > Customer Portal.
Then click on Portal Pets on the left.
There are a number of sections on this page:
Pets
- Portal Prevent New Pets - Customers cannot add a new pet to the customer portal. With this setting on, pets would need to be added through the admin.
-
Portal New Pet Unapproved - New pets will not be approved by default. Approved is a checkbox that appears when editing a pet.
This setting works in conjunction with the setting for Portal Auto-Confirm Approved in Settings > Areas & Pens > Area Types. With this setting on, new pets would not have their bookings auto approved but pets that are approved already will. This means you would only need to confirm bookings for new pets. - Portal Size Guide - Display a link to a size guide to select the relevant size. Information such as a description and image for each size can be included in Settings > Animals & Breeds > Animal Sizes. See full help article
- Portal Size Info - Additional text to appear at the top of the size guide such as "Please note the weight requirements".
Vaccinations
- Portal Require Vaccination - When a booking request is attempted to be made through the customer portal, all pets included in the booking must have a valid vaccination on file to complete the booking request.
- Portal Prompt Multiple Vaccinations - In certain jurisdictions multiple separate vaccinations are required. With this setting on, customers will be asked whether they wish to upload and additional vaccination after adding one.
Pet Fields
- Portal Require Pet Dob - Date of birth must be included when adding a pet through the customer portal.
- Portal Require Pet Diet - Diet notes must be included when adding a pet through the customer portal.
- Portal Require Pet Photo - A photo must be uploaded when adding a pet through the customer portal.
- Portal Behaviour Traits - Allow customers to select behaviour traits when adding/editing their pet
- Portal In Season - Show the "In Season" field in the customer portal.
- Portal Flea Tick - Show the "Flea Tick" field in the customer portal.
- Portal Microchip - Show the "Microchip" field in the customer portal.
- Portal Require Microchip - Force the customer to add a microchip number when adding their pet through the customer portal.
Pet Fields
- Portal Pet Form Text - Wording to show in the sidebar when customers are adding a new pet through the customer portal.
- Portal Vaccination Image Info - Wording to show next to the vaccination image field in the customer portal. By default it states "The vaccination image must show the whole card including pets name and vaccination date."
Custom Pet Questions
There is also a button in the top right corner for Custom Pet Questions.
Custom Pet Questions gives you the ability to add additional questions to be asked regarding each pet when they are being added to the customer portal. The questions can require short answers, long answers or a selection from preset value.
Comments
0 comments
Article is closed for comments.