Search
Pet Manager - Official Documentation
Search for answers to your questions regarding Pet Manager by entering keywords below, or look through our knowledge base.
Pet Manager Software - Official Documentation
Categories
Documentation / Knowledge Base
-
Health Checks - Rounds When pets are boarding with you, it’s essential to monitor their health and wellbeing throughout their stay. Pet Manager’s Health Checks – Rounds m...
-
General General Help Guides for Pet Manager
-
Retail Pet Manager’s POS feature lets you sell products, track sales, and manage stock directly in the system. It also links with package and token sales,...
-
Scheduler & Calendar View, manage, and track daily bookings, staff allocations, and capacity using an easy-to-read visual display.
-
Reports Access detailed financials, analyze operational performance, track staff statistics, and monitor profitability using comprehensive data.
-
Tools Access features like Marketing, Portal Posts and Rounds to engage your community with important information about their pets.
-
Customer Portal Provide clients a secure 24/7 portal to manage bookings, update profiles, and view invoices directly from your website.
-
Dashboards Monitor real-time metrics, arrivals, and key performance indicators to stay informed and ahead of your daily business operations.
-
Customers Manage client relationships by storing contact details and communication history to provide personalized service experiences for every owner.
-
Pets Centralize vital information including breed profiles, medical alerts, and dietary needs to ensure safe, personalized care for pets.
-
Bookings The core of your scheduling operations. Create, modify, and track all pet care appointments - from boarding and daycare to grooming.
-
Invoicing, Payments & Credits Streamline your financial workflow by generating invoices, processing secure payments, and managing customer credits or refunds with ease.
-
Email & SMS Enhance client communication with automated booking reminders and messaging to reduce no-shows and keep pet owners informed.
-
Stripe Online Payments Securely accept credit card payments via the client portal and invoices, allowing owners to pay deposits and settle invoices instantly online.
-
Xero Accounting Integration Sync invoices and payments automatically with Xero to eliminate manual data entry and ensure financial records are always reconciled.
-
Tyro Terminal Payments (Australia Only) Streamline in-person checkouts with integrated Tyro terminals that process card payments and automatically update invoices in real time.
-
Settings Customize prices, permissions, online booking, and payments. Tailor the system configuration to your exact business needs.
-
Navigation & Top Bar Navigate the software using global search, quick-action buttons, and system notifications to manage your settings from any page.
Get in touch
- Email Us If you have a general support or sales enquiry please click here to email us
- Call us Have a specific question that isn't answered here? Call AUS +61 7 5446 5701 Monday-Friday 6:30am-5:30pm AEST Ex Public Holidays | UK +44 3301 33 88 22 Monday-Friday 9:00am-4:00pm GMT/BST (UK) Ex Public Holidays