Voided Invoices - Report

The Voided Invoices report provides a centralized overview of all canceled or voided invoices within the system. This page is designed to streamline your financial auditing by allowing you to quickly monitor billing adjustments, track historical changes, and investigate discrepancies. By utilizing the available date filters and search tools, you can easily isolate specific transactions, verify accounting records, and resolve customer billing queries efficiently, ensuring complete transparency in your financial reporting.

To access the Voided Invoices Report, go to Reports > Financials > Voided Invoices.

Using the date pickers, select the date range you wish to view the voided invoices for.

The blue text on this page is clickable and will take you directly to the corresponding information. E.g. Invoice number will take you to the Invoice, Customers name will take you to the customers profile.

From this page, you can quickly view all key details at a glance, including:

• Invoice Number
• Customers Name & Number
• Location  (If you have multiple sites)
• Invoice Amount 
• Tax amount
• Invoice Date
• Invoice Status (Void)

Within the selected date range, you can choose to view voided invoices by their Invoice date, check in or checkout date, or by the date the booking was created. Simply select the appropriate option from the buttons.

The Search bar lets you quickly look up an invoice.

To help you search efficiently use information like:

• Invoice Number
• Customers Name

Click the   Filter icon in the top right corner to open the filtering menus, where you can narrow your search using specific criteria.

Select Location - Enables you to filter by location when using the multi location plans.

Select Area - Enables you to filter by Area Type such as Daycare, Boarding or Grooming.

Select Item Type - Enables you to filter by the different Item Types you may have set up within each Area Type.

Select Customer Type - Enables you to filter by Customer Type.

Show Consolidated - When toggled on, this option will include any consolidated invoices in the results.

If you want to show more or fewer entries on the page, use the Show Entries dropdown in the top‑right corner.

You can also export the displayed data in different formats at any time for reporting or backup purposes:

Excel – Exports the data to a Microsoft Excel (.xlsx) file, ideal for sorting, filtering, and advanced data manipulation.

CSV – Downloads the data as a Comma-Separated Values (.csv) file, useful for importing into other software or databases.

Print – Generates a printer-friendly version of the current data for easy hard-copy reference or record-keeping.

For More Information

On how to void an Invoice - Voiding an Invoice

On Invoice Consolidation - Invoice Consolidation

On viewing all invoiced items - All Invoice Items