Business Details — Contains general information about the business (e.g., name, address, registration) along with contact details (e.g., phone, email). This section ensures consistency across records and supports communication.
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Edit Business Details
To access Business Details go to the Settings > General and then Business Details from the left hand column.
Then click Business Details from the left side menu.
To upload your business's logo select the image that says Click to upload logo and upload from your local computer or device.
General
Business details entered here will appear in emails sent through Pet Manager. Relevant tax information (e.g. ABN, GST) will also appear on invoices, depending on your region.
Business Name - The official name of your business.
Owner Name - The name of the business owner, or alternatively, you can use your team name (e.g. The Pet Haven Team).
Tax Information
- If you're based in Australia, this field will display your ABN (Australian Business Number).
- If you're in New Zealand, it will show your GST number.
- For businesses in other countries, the relevant local tax identifier will be displayed based on your region’s standard.
Phone
Phone information appears on the bottom of emails sent through Pet Manager.
Phone - Your business phone number.
Fax - Your business fax number.
Mobile - Your business mobile number.
Phone Prefix - The phone prefix will be automatically calculated based on your location.
SMS From - The SMS from in Australia can be a word, e.g. BestPet. Otherwise you can call us to verify a phone number. This allows text messages sent through Pet Manager to appear to come from that number and allow you to receive responses. If you are outside of Australia, unfortunately neither of these options will be available to you.
Emails generated from Pet Manager will be sent from no-reply@petmanager.com.au with a 'reply to' address of this email address. That will allow your clients to reply to you.
Email - The main email address for sending emails.
Subscription Email - The email address our invoices from Pet Manager will be sent to.
Address
This address is used when calculating distances to customers homes for taxi services.
Address - Your business street address.
Suburb - The suburb your business is located in. Click on the drop down box to search for a suburb that relates to your premises. You can add a new suburb if required through Settings > General > Cities / Suburbs.
Web / Social
The social links below are utilised in the footer of emails generated by Pet Manager.
Website - Your business website URL.
Facebook - Your business Facebook page. Only put your account username, if you don't already have a username for your page, we recommend adding one in Facebook.
Instagram - Your Instagram account handle or username.
X (Formerly Twitter) - Your X account handle or username.
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