Adding Hydrotherapy Session - Group Bookings

Hydrotherapy sessions are individual bookings held at specific times and priced per session, where pets from different families can attend together in a group setting. 

To add a Hydrotherapy session booking from the admin area, navigate to the customers or pets profile and select Add Hydrotherapy (Session) form the add booking button

You can also add bookings by going to the top left menus and selecting, Bookings > Add Bookings, then Add Hydrotherapy (Session) option.

Hydrotherapy Session Booking Form Fields

Customer – Select the customer for whom you are making the booking. 

• You can also create a new customer by clicking the blue plus icon. 
• If the booking is made from the customer’s profile, this field will automatically populate with that customer.

Location –  When using the Multi-Site plan, select the location where the service will be held.

Booking Type (Specific Date(s) - Enables the option to create individual bookings for one or more specific dates.

Booking Type (Repeating Week) - Enables the option to create a booking that repeats weekly, on a chosen day, for a set number of weeks.

Additional fields will be displayed at the bottom of the booking form once this option is selected.

Start Week - Choose the week your booking begins. The date picker displays the session dates so you can select your starting point.

Repeat Every - Use this field to set the interval (in weeks) at which the repeat bookings will be created. For example, entering 2 will create a booking every two weeks.

Days - Provides a drop‑down menu of available weekdays on which the session runs. You can select one or multiple days to book the session.

Until -  Choose a date to stop repeat bookings. After this date, no further repeats will be scheduled.

Or, Number Of Times To Repeat - Defines the total number of occurrences for the repeated booking in addition to the first booking. 

If you leave the "Until" or the "Or, Number Of Times To Repeat" fields empty, the booking will repeat indefinitely and have no end.  For indefinite repeat bookings the system generates a fixed number of future cycles at a time, as defined in your system settings. The system maintains this count by adding new bookings as earlier ones are fulfilled

Repeat Extras - This checkbox will be ticked by default. Meaning that any extras selected, will repeat every time. If you prefer to select the days yourself, untick this checkbox and when you add extras below you can select the days it is for.

For both booking types, the field options listed below remain unchanged.

Area – This field will automatically default to the service you are booking.

Hydrotherapy Session Type –  Select the Hydrotherapy session required for the booking from the dropdown menu.

• Hydrotherapy sessions can be created in “Courses, Sessions & Services” in the Settings menu.  

Pets – Select the pet or pets that will be attending the service.

• You can also create a new pet by clicking the button.

Date (for non-repeating bookings) – Select the date on which you want to schedule the booking.

• The available dates that the sessions can be booked will show on the date picker.

Manage Sessions - Opens the session management area in a new browser tab, where you can edit existing sessions or add new ones as needed.

Once the dates are selected, the system will confirm them together with the session start time, displayed to the right of the date field

Additional sessions within the same category can be added to the booking by selecting the button.

Notes - Use this field to add any additional information or booking details that may be required.

Personal Items - Use this field to add any additional information about personal items that the owner/pet may bring along to the session. 

Add Extras - Enables you to include any additional extras that may be associated with the session.

A summary of the booking details, including pricing and invoice line items, appears on the right side of the screen when using a desktop device, or below the booking form on mobile devices. This section also displays the customer’s pets they own for reference.

Invoice Total - Confirms the total cost of the booking and provides the option to allocate tokens. The required amount, along with the customer’s available tokens, is displayed beneath the Use tokens field

Add Package - Enables you to assign the booking to a pre‑purchased package.

Once the booking form has been completed and the details reviewed, click  to proceed with the standard booking and invoicing process.

For More Information

On allocating staff times view - Staff Roster

On creating packages view - Packages - Settings

On creating sessions view - Hydrotherapy Sessions