Find Booking Groups

The Find Booking Group page provides a central place to quickly locate and review any booking group including repeating booking groups in your system. It’s designed to support fast, efficient navigation, especially when managing high volumes of group bookings.

To access the Find Booking Groups page go to Bookings > Find Booking Groups

From this page, you can view key booking details at a glance, including the Booking Group reference, Customer and Pet Names, and if you manage multiple locations, the associated site will also be shown.

The checkin date of the first booking in the group and the checkin date of the last booking will be displayed..

You will see the status of each booking in the group, together with a count of how many bookings fall under each status.

You can also navigate to the Booking Group overview by selecting the button.

The Search bar lets you quickly look up a specific Booking Group

To help you search efficiently use information like:

• Booking number
• Customer name
• Pet name

By clicking the + icon on the far left of the booking reference, you can view additional information for the secondary contact.

You can navigate from this page by clicking any blue text, which will take you directly to the relevant page.

For example, selecting the booking number takes you to the booking information page and the customer name opens the customer’s profile.

Click the   Filter icon in the top right corner to open the filtering menu, where you can narrow your search using Select Areas - e.g. Daycare or Boarding. 

The system defaults to showing 10 entries to help reduce server load, but you can increase this up to 5,000 entries if needed. 

If you want to show more entries on the Find Booking Group page, use the dropdown in the top‑right corner.

You can also export the displayed data in different formats at any time for reporting or backup purposes:

• Print – Generates a printer-friendly version of the current data for easy hard-copy reference or record-keeping.
• Excel – Exports the data to a Microsoft Excel (.xlsx) file, ideal for sorting, filtering, and advanced data manipulation.
• CSV – Downloads the data as a Comma-Separated Values (.csv) file, useful for importing into other software or databases.

Just a heads-up when you're ready to print or export: the system will only include the entries currently visible on your screen.

To ensure you get your full list, please remember to adjust the "Show Entries" dropdown to reflect the total number of records you need before clicking export.

For More Information

On finding individual bookings view - Find Bookings

On repeat bookings view - Adding Repeat Bookings