When Repeat Bookings are enabled in your Pet Manager settings, both your customers and/or you can add repeat booking details during the booking process. Pet Manager supports Repeat Bookings for different Area Types, with each Area Type having its own dedicated form to make booking creation quick and straightforward.
In This Article
To create a Repeat booking, go to Bookings > Add Bookings, then select the type of booking you want to create.
OR
Selecting the Booking type via the drop down menu located top right when selecting the blue button.
Adding a new Booking can also be selected directly from the customers and/or pet profile by clicking on the button.
| Note: The example provided here uses the Area Type Daycare (Standard). The same principle applies across all areas, provided you have enabled Repeat Bookings in your settings. |
Repeating Week
Repeating Week - Enables weekly recurrence for bookings, repeating on the same day(s) each week.
Start Week - Defines the starting point for the repeat booking schedule. By selecting a date here, you set when the first booking in the series will begin, and subsequent bookings will follow the chosen pattern.
Repeat Every - Use this field to set the interval (in weeks) at which the repeat bookings will be created. For example, entering 2 will create a booking every two weeks.
Days -Select the specific days of the week to apply this pattern to - simply select a day, then click back into the field to add more.
Until - Choose a date to stop repeat bookings. After this date, no further repeats will be scheduled.
Or, Number Of Times To Repeat - Defines the total number of occurrences for the repeated booking in addition to the first booking.
| Tip: If you leave the "Until" or the "Or, Number Of Times To Repeat" fields empty, the booking will repeat indefinitely and have no end. For indefinite repeat bookings the system generates a fixed number of future cycles at a time, as defined in your system settings. The system maintains this count by adding new bookings as earlier ones are fulfilled |
| To automate repeating bookings for Grooming services, the required staff member needs an assigned Roster Template. Without a template, the system cannot allocate recurring bookings. See HERE for more information on setting up Roster Templates |
Repeating Monthly
Repeating Monthly - Enables a monthly recurrence pattern. All selected days within the month will be included and repeated in each subsequent month.
Start Month - Defines the starting month for the repeat booking schedule. By selecting a month here, you set when the first booking in the series will begin, and subsequent bookings will follow the chosen pattern.
Days - Select the specific days of the week to apply this pattern to - simply select a day, then click back into the field to add more.
Until - Choose a date to stop repeat bookings. After this date, no further repeats will be scheduled.
Or, Number Of Times To Repeat - Defines the total number of occurrences for the repeated booking in addition to the first booking.
For both options, Weekly and Monthly Repeat Bookings the below Checkboxes are available. (Apart from Daycare Services repeat bookings, only the 'Repeat Extras' Checkbox is an option.)
Ignore Validation - Enables you to ignore any opening hours, blocked dates and minimum night requirements set up in your system. You would do this if you have a specific booking you wish to override these rules for. This functionality is not available in the customer portal.
Unconfirmed checkbox - The bookings will be entered into the system as unconfirmed. By default bookings added from the admin system are marked as confirmed. This functionality is not available in the customer portal.
Note: If a Deposit Requirement Setup has the "Set Unconfirmed" option enabled, then the checkbox will be ticked by default when adding a booking. |
Repeat Extras - This checkbox will be ticked by default. Meaning that any extras selected, will repeat every time. If you prefer to select the days yourself, untick this checkbox and when you add extras below you can select the days it is for.
Once the Repeat Booking section is complete, proceed with the remaining fields using the standard booking process. Select options according to your system’s configuration
The Bookings Detail section displays the breakdown and cost for the initial cycle of selected days only. The full booking period will be generated progressively as the system creates each subsequent booking in the repeat cycle.
For more Information
To learn more about managing overlaps or clashes with Repeat Bookings, view - Automation - Managing Repeat Bookings
To learn more about setting up your Repeat Bookings view - Repeating Bookings - Settings
On how to find repeat bookings view - Viewing and Managing Repeat Bookings
On setting up Roster Templates view - Staff Roster Templates
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