Scheduler

The Scheduler provides a comprehensive overview of all upcoming bookings, including details of the pets reserved and their associated payment status. From this view, you can also create new bookings, as well as adjust existing ones by moving them to a more suitable time slot or assigning them to an alternative pen.

In This Article

• Scheduler View Options: Month, Week, Day
• Selecting the Area
• Colour Coding and Legend Guide
• Interpreting Booking Icons and Accessing Details
• Adding a Booking
• Interactive Scheduling

You can open the Scheduler in two simple ways;

Go to Bookings > Scheduler in the top left menus, 

or go to the Calendar icon along the top right navigation bar and select Scheduler.

Scheduler View Options: Month, Week, Day

The Scheduler gives you full control over how you view your business. You can instantly select your perspective to see bookings by Month, Week, or Day, allowing you to focus on the level of detail that matters most for your current task.

To switch between these views, use the period selector at the top left of the Scheduler.

Month View

Week View

Day View

Selecting the Area

From the menu in the top left corner, you can choose which area to look at - for example, Daycare, Grooming, or Boarding - so you’re always focused on the right part of your schedule.

Tip: To view all areas at once, click the small x beside the drop down arrow.                                                                                                              

Colour Coding and Legend Guide

To make it easy to see what’s happening at a glance, every booking in the Scheduler is colour‑coded. The colours show whether a booking is:

• Awaiting Checkin
• Checked in
• Checked out
• Unconfirmed
• Private 

Dates and times that have been blocked for specific reasons are also colour‑coded. These include:

• Highlighted
• Blocked Checkins/Checkouts
• Blocked Bookings  

To view the Legend for the colour coding, select the grey button in the top‑right corner.

Interpreting Booking Icons and Accessing Details

Depending on your scheduler configuration, you can view taxi bookings, payment status, and AM/PM indicators at a glance

Taxi 

Owing

Am / Pm Enable

Each booking also displays whether there’s an alert on the customer’s profile, the number of pets included, and any tags linked to the pet.

Customer Alert

Number of Pets in Booking

Tags linked to the Pet.

To view the information in more detail, hover over the entry. An information tile will appear, providing an expanded overview that includes the customer alerts, associated tags, customer names, and payment information.

To view or edit a booking in full detail, click on the selected entry. This will take you directly to the original booking record.

Adding a Booking

In the top‑right corner, you’ll find a button that allows you to add new bookings quickly and easily.

Bookings can also be added directly within the Scheduler by selecting a free block on the required date. If the service allows multiple bookings, the new booking block will appear at the bottom of the Item list.

Adding a Booking when the pet capacity is single and the Item is not enabled for multiple bookings.

Adding a Booking when pet capacity is greater than one and the Item is enabled for multiple bookings. 

Interactive Scheduling

The scheduler has been developed to streamline the organisation of bookings, ensuring optimal use of pens to maximise availability and suitability. 

In the context of boarding bookings, the scheduler provides a clear overview of available slots and supports the split booking functionality. This allows you to fill vacant spaces either by editing the original booking to move it between pens or by adding a split booking directly.

Bookings can be reassigned between pens using the drag‑and‑drop functionality. This allows users to optimise pen allocation by moving entries to more appropriate locations, with the system automatically updating the booking record.

For More Information

On blocking dates, see Special Dates - Highlight/Block Checkins/Checkout and Block all Bookings for Specific Date Ranges

On blocking time slots, see - Special Hours - Add Special Opening Hours for Certain Dates

For Bookings, see - Adding Bookings

For configuring the Scheduler, see - Scheduler & Calendar - Settings