Portal Web App

When the customer portal integration link is added to your website, Pet Manager gives customers the option to download a Web App (Widget) directly to their mobile devices. This Web App functions like a shortcut to the portal, providing a streamlined experience that allows customers to log in, manage their profiles, and make bookings more quickly and conveniently without needing to navigate through the full website each time.

To manage the Web App go to Settings > Customer Portal

Then navigate to Portal Web App in the left side menu

Use this option to upload your business logo. Once uploaded, the logo becomes the icon displayed on the Web App when customers add it to their phones, giving the app a branded look that’s instantly recognisable.

Tip For best results, please upload a square image at least 1024x1024px.

Portal Web App Enable - When enabled, a message appears on the login page when accessed via a mobile phone, prompting the customer to install the Web App. Selecting this option redirects the customer to the download page, allowing them to install the Web App on their device.

Portal Web App Name - Defines the label that will appear on the Web App icon on the customers phone.

Once edited press the   button on the bottom right of screen.

For More Information

To view information about linking the customer portal to your website view - Connecting the Customer Portal to Your Website

To view information about customizing your customer portal view - Portal Customization