Staff Allocation Times - Report

Pet Manager provides flexible options for setting the required time durations for your Daycare, Boarding, and In‑Home services. These durations can be configured either per Area by item (such as rooms or pens) or individually per pet, depending on how detailed you need your scheduling to be.

By defining these time requirements, you create a structured framework that allows the system to calculate how long each booking will require staff attention, helping you plan staffing more accurately and ensure you have the right number of team members available at the right times. The Staff Allocation Times report then shows, day by day, the total number of staff hours required or were used to cover those bookings.

To access the Staff Allocation Times, go to Reports > Bookings > Staff Allocation Times 

Using the date pickers, select the date range you wish to view. 

Click the filter icon in the top‑right corner to open the filtering menu. When using multi‑location plans, you can narrow your results by location, which will break down the times per site. If no location is selected, the time shown will be combined across all sites.

From this page, you can select to view the times required by either Per Animal (pet type) or Per Pen (item type) by clicking on the toggle to switch.

Per Animal - When enabled, allows you to view the time (in hours & minutes) staff are required to spend with each pet type. These timings are calculated directly from the bookings.

Per Pen - When enabled, allows you to view the time (in hours & minutes) staff are required to spend within each Item Type. These timings are calculated directly from the bookings. 

You can set the staff timings allocations for each Area (daycare, boarding and in home), by going to Settings > Areas & Pens > Areas

From this page, you can see a breakdown of time allocations by pet type as well as the reception hours. 

Reception Hours - Shows the length of time each day that a staff member is required to cover your reception area, and these can be configured by going to Settings > Customization > Reception Hours.

Total - Displays the overall time required for staff to be rostered, helping you ensure you have the correct number of team members available to cover all areas.

You can also export the displayed data in different formats at any time for reporting or backup purposes:

Print – Generates a printer-friendly version of the current data for easy hard-copy reference or record-keeping.

Excel – Exports the data to a Microsoft Excel (.xlsx) file, ideal for sorting, filtering, and advanced data manipulation.

CSV – Downloads the data as a Comma-Separated Values (.csv) file, useful for importing into other software or databases.

For More Information

On configuring the timing requirements for your services, view - Areas

On configuring the timing requirements for your reception, view - Reception Hours