Kiosk Users - Overview & Adding

The Kiosk feature is ideal for shared environments where multiple staff members use the same device without needing individual system logins, while still allowing you to keep a record of each person’s activity.

This feature allows you to create a Role with the required permissions, assign that Role to a dedicated User account (for example, Reception), and then let each staff member access that same account using their own unique PIN code.

In This Article

• Kiosk Overview
• Kiosk Timeout
• Adding a New Kiosk User
• Using Kiosk Login

To set up and manage you Kiosk Users go to Settings > Account

Then navigate to Kiosk Users in the left side menu.

Kiosk Overview

The overview table displays all kiosk users along with their login PIN. You can also see whether each account is currently active.

You can quickly find any user by typing part of their name or PIN into the search field. 

Entries can be sorted using the arrow icons next to the column headers.

Quick edits can be made to any underlined information point by clicking the text and then selecting the blue tick to confirm the update

Additional edits can be made by clicking the Edit button to the right of the entry. From this screen, you can also delete the kiosk user if required.

Deleting a Kiosk User removes their name from all system history. If you need to preserve that history, consider making the Kiosk User inactive instead. Note that the main login account (e.g., Reception) will still appear in the history logs.

Inactive Kiosk Users can be viewed by toggling on the Show Inactive button in the top‑right corner.

Kiosk Timeout

Kiosk Timeout - Enter the number of seconds of inactivity after which the system should automatically log out.

Once updated

Adding a New Kiosk User

To add a new Kiosk User select the button top right.

Name - Enter the name that will be used to identify the Kiosk User.

Code - Enter the 3‑digit PIN code to be assigned to the Kiosk User.

Active - Allows the Kiosk User to log in using their assigned PIN. Removing the tick will make the account inactive, preventing any further logins.

Once completed

Using Kiosk Login

A User account must be assigned to Kiosk Mode. This cannot be a System User, as System Users have full administrative access and are not permitted for kiosk‑level activity. Only standard User accounts can be linked to Kiosk Mode.

Once your Kiosk Users have been created and assigned the PIN codes they ready to log in.

Depending on your operation, the main user can enter the initial login details for the account. Once this step is completed, the Kiosk User will then be prompted to enter their PIN code to continue

Step 1 - Main user enters log in details and selects Login	Ste 2 - Kiosk User is prompted to ender PIN code

Once logged in the Kiosk Users name will appear top right.

It will also be displayed on the history logs under the main users name.

For More Information

On setting up Roles and permissions view - Roles & Permisions

On creating Users and assigning Kiosk Mode view -Users - Creating & Settings