Email Marketing Credits

What Are Email Marketing Credits?

Email Marketing Credits are used to send bulk email campaigns through Pet Manager. Each email sent deducts one credit from your account. Credits are purchased in packs and allow you to manage your marketing costs based on your needs.

What You Can Do with Email Marketing Credits:

• Send bulk emails to your customers using saved marketing lists
• Control how much you spend by purchasing only the credits you need
• Avoid interruptions—keep your credit balance topped up to ensure smooth campaign delivery
• Monitor usage directly from your dashboard

Example:
Planning to send a seasonal promotion to 2,000 customers? Just make sure you have at least 2,000 credits available, and you're ready to go.

Tip: Credits never expire as long as your subscription is active. Keep an eye on your balance before sending a campaign—if you run out, you’ll be prompted to top up before the campaign can be delivered.

You can access Email Marketing Credits one of 3 ways.

• Straight from your dashboard by clicking this icon 

• From the Email Marketing Tool Dashboard, simply click the blue + sign.

• From the main dashboard: Settings > Account > Email Marketing Credits

Once you’ve accessed the Email Marketing Credits dashboard, you’ll be able to see how many credits you have remaining, as well as the option to purchase more if needed.

How to Purchase Email Marketing Credits

• Select a Credit Pack
  Choose from the available options:

  • 5,000 emails – $25

  • 10,000 emails – $40

  • 20,000 emails – $80

  • 50,000 emails – $200

• Confirm the Purchase
  A warning message will appear notifying you that you’re about to complete a monetary transaction and your supplied credit card will be billed automatically.

• Complete the Transaction
  Once confirmed, the purchase will be processed and your credits will be automatically added and displayed on your dashboard.

Now that you've purchased your marketing credits, you're ready to start sending campaigns!
Credits are used each time an email is sent, and your available balance will be automatically calculated and displayed when creating a new campaign—making it easy to stay on top of your usage. Before sending, the system will check your balance and prevent the campaign from being sent if there aren’t enough credits available.