Donations & Donation Amounts

With Pet Manager, you can give customers the option via the online Customer Portal to add a donation when booking - either to support your organisation directly or to contribute to a chosen charity. Customers will have the option to leave a donation just before they confirm their request.

Make sure you follow your country’s legal requirements before collecting donations.

In This Article

• Enabling Donations
• Editing Donations Wording
• Donation Amount

Enabling Donations

To enable Donations go to Settings > Invoices & Prices

Then click Donations from the left side menu.

Donation Name - Specifies how you want to name the Donation.

Donation Invoice Wording - Text that appears on the customer’s invoice for the donation.

Donation Enable - Activates the option for customers to choose whether they wish to leave a donation.

Donation Tax - Determines whether tax should be applied to the donation amount.

Once edited press the   button bottom right.

Editing Donations Wording

 By clicking the button top right, you can edit the message customers see on the portal when they’re asked if they wish to leave a donation.

Example of how the donation request appears on the customer portal.

Tip - You can also update this wording by going to Settings > Emails, SMS & Wordings, and then choosing Other Wordings from the menu on the left.

Donation Amount

All donation amounts that have been set are displayed in the Donations Overview table, where you can also quickly edit or delete them.

To add a new Donation Amount click on the button.

Enter the amount and click Save.

Donations Received.

All donations received can be view in the Donations Report.