Adding Booking Extras - Addons to bookings

Booking extras are products or services that are offered (usually for an additional fee) to complement a booking such as a Taxi Service, Administering Medication or Hydrobath.

You can configure the extras and their prices by going to Extras in Customization Settings.

Extras can be added to a booking during its creation or using the blue “Add Extra” button in the Extras tab after the booking is created.

Calculate Distance – This feature displays the distance between the pet owner’s residence and your business. It provides a quick reference for assessing the distance involved in any taxi services are selected.

Transport Service 

Once enabled, Transport Services will appear as an option directly within your booking form. To get started, simply click the   button.

• You can add Transport to any booking, even if it’s not bundled with a Daycare Service.

• The choices available in your "Extras" dropdown will automatically reflect the specific Transport Services (Taxis or Buses) you’ve configured in your settings. Please note that Taxis and Buses have different requirements, such as specific routes or applied times, to ensure the booking is complete.

Taxi Extra

Bus Extra

Bus Route Timing - Route end time (for checkin) and route start time (for checkout) need to be within 3 hours either side of the checkin/checkout time.

 If a bus route is unavailable for that day, or if the times entered are outside the required time range, the system will prevent the selection. In these cases, you will see a clear warning message directly in the booking form: This ensures that your drivers aren't assigned pickups or drop-offs that fall too far outside their active route times.

Extras

Extras can be added while creating a booking, by clicking the button, or later by selecting the blue Add Extra button in the Extras tab once the booking has been created.

This will allow you to choose extras to apply from your pre-set list. It will automatically add the price to the booking based on the rules for that particular extra and how many times it has been selected to apply. Extras are setup in settings > customization > extras & extra types.

Tip: You can choose more than one extra, by clicking the Add Extra button again.

• Extra – select the extra you wish to add to the booking.
• Notes – add any additional notes here related to the extra.

Booking-linked extras will be charged for each day of the booking. If the extra is not booking-linked, you will be prompted to select the date(s) to create extras for.

• Applied Type - here you can select the method for selecting the extra dates.
  • Specific Dates – this allows you to choose one or more specific dates.
  • Date Range – this allows you to choose specific days within a range.
    • Additional dates can be selected using the date picker, or using the +/- buttons.
• Applied Time – choose the time for applying the extra.

Single charge extras will be applied (once) to the entire booking. If the extra is multiple charge, you will be prompted to select the pet(s) to create extras for.

Note: A new extra and charge will be applied for each combination of the selected dates and pets.