Stock Adjustment Reasons allow you to record why a stock level has been changed. Setting up clear reasons helps maintain accurate inventory records, supports auditing, reduces errors, and provides better visibility into issues such as breakages, expired items, or incorrect deliveries. Using defined reasons ensures consistent, traceable stock management across your team.
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To manage your Stock Adjustment Reasons go to Settings > Retail
Then navigate to Stock Adjustment Reasons in the left side menu.
Stock Adjustment Reasons Overview
This page shows all Adjustment Reasons that have been set up in the system.
You can edit the name from the Overview page. Simply click the underlined name or use the Edit button.
If you need to delete the Adjustment Reason, click the dropdown arrow next to Edit and choose Delete from the menu.
Adjustment Reasons that already have adjustments associated cannot be deleted.
Place Handler - This setting lets you control the order in which the Adjustment Reasons appear on the Add Stock Adjustment Forms. You can simply use the up and down arrows to drag the items into the position you prefer, ensuring the display order matches how you’d like to see them.
Adding Stock Adjustment Reasons
You can add a new Adjustment Reason with the button to the top-right of the page.
Name - Type the label you want to assign to this Adjustment Reason. Choose wording that is simple and unambiguous, helping staff select the correct reason when recording stock changes.
Once you have completed
For More Information
On creating Product Types view - Product Types
On adding stock transfers from one location to another view - Stock Transfers
On adding stock adjustment view - Stock Adjustments
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